Care And Cleaning
Does UGG sell any cleaning products for my Classic Boots?
Yes! We offer a sheepskin protector, a cleaner and conditioner, and more on our Care & Cleaning page.
If your Classic Boots require a revamp, we recommend our UGGrenew program which offers services such as deep cleaning, sole repair, and binding replacement.
How do I use UGG Sheepskin Protector?
Protect your Classic Boots and help prevent staining by treating them with our Sheepskin Protector before wearing them for the first time. For the best results, boots should be clean and dry before applying.
We recommend applying the protector outdoors or in a well-ventilated area. Shake the bottle, hold it about six inches away from your boot, and spray sheepskin evenly until boot is wet, but not soaked. Let boots dry naturally for at least 24 hours in a cool, ventilated space. Avoid direct sunlight or heat. When boots are dry, take the suede brush and lightly brush the nap in one direction to ensure your Classic boots look their best.
Can I put my UGG pairs in the washing machine?
No, our products are too delicate to be machine-washed. Most of our products are made from sheepskin or leather, which can be ruined by water. Never machine wash or dry clean your sheepskin or leather products.
How can I clean and protect my leather and nubuck products?
We recommend using a trusted, third-party leather cleaner to clean your leather products.
Nubuck is a softer variety of leather. Use a cleaner specifically designed for nubuck leather.
You can purchase cleaner at most department stores or specialty shoe stores. Follow any included instructions for proper use.
Do you offer repairs?
Yes! UGGrenew is our Classic Boot repair and restoration program. Visit our Care & Cleaning page to learn more.
How do I care for my apparel and home products?
For best results and quality, follow the specific cleaning instructions on your product’s tag.
If you’re unable to locate the tag information, contact our Customer Care team – we'd be happy to assist!
